NICE robots enter Legal & General workstation

Oh humanity! Legal & General chose NICE’s Robotic Process Automation (RPA) to bring new insights into its service delivery approach.

“Investing in the workplace of tomorrow”

According to NICE, Legal & General is a prime example of the future of customer service, where both the robotic and human workforce work together to “maximize operational efficiency and deliver a great customer experience.”

John O’Hara, President of NICE EMEA, says: …

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